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<title>The Tom Peters Weblog: Markets</title>
<link>http://www.tompeters.com/markets</link>
<description>Dispatches from the New World of Work</description>
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<dc:date>2010-06-21T10:52:59-05:00</dc:date>
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<item>
<title>The Tragedy of the Fools.(Economists, That Is.)(As Usual.)</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011686.php?rss=1]]></link>
<description>I know I&apos;ve heard this one before, or some close kin. But I laughed anew (that&apos;s better than crying) at...</description>
<guid isPermaLink="false">11686@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>I know I've heard this one before, or some close kin. But I laughed anew (that's better than crying) at <a href="http://online.wsj.com/article/SB10001424052748704009804575309191719317862.html" target="_blank">this ha ha from Saturday's <em>Wall Street Journal</em></a>: </p>

<p>"An economist, a chemist and a physicist are marooned on a desert island. Their only food is a can of beans, but they have no can opener. What are they to do? The physicist says, 'Let's try and focus the tropical sun onto the lid&mdash;it might melt a hole.' 'No,' says the chemist. 'We should first pour saltwater on the lid&mdash;maybe that will rust it.' The economist interrupts: 'You're wasting your time with all these complicated ideas. Let's just assume a can opener.'" </p>

<p><em>WSJ</em> author Anatole Kaletsky continues: "This little joke tells us more about the causes and consequences of the 2007-2009 crisis than any number of ministerial speeches, Wall Street research reports and central bank monographs. The propensity of modern economic theory for unjustified and oversimplified assumptions allowed politicians, regulators and bankers to create for themselves the imaginary world of market fundamentalist ideology, in which financial stability is automatic, involuntary unemployment is unimaginable and efficient omniscient markets can solve all economic problems, if only the government will stand aside." (The <em>WSJ</em> piece is a book excerpt from<a href="http://www.publicaffairsbooks.com/publicaffairsbooks-cgi-bin/display?book=9781586488710" target="_blank"> <em>Capitalism 4.0</em></a>; Kaletsky is editor at large of the <em><a href="http://www.thetimes.co.uk/tto/news/" target="_blank">Times of London</a></em>.) </p>

<p>Discount my discounting of economists if you will. It is true that I've always thought the discipline a bit of a joke. (Though only when it matters, at times like the present. The economists do quite well in the good times, when the stakes are minuscule.) <br />
 <br />
 <br />
Happy Monday!</p>

<p>Happy summer!</p>
Posted by Tom Peters | 
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<dc:date>2010-06-21T10:52:59-05:00</dc:date>
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<item>
<title>My Socialist Day</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011535.php?rss=1]]></link>
<description>I think of my self as a free-markets fanatic. I&apos;ve earned my keep on that score, through everything including testimony...</description>
<guid isPermaLink="false">11535@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>I think of my self as a free-markets fanatic. I've earned my keep on that score, through everything including testimony to Congress. Hey, I was even asked to contribute a blurb to a collection of <a href="http://hayekcenter.org/" title="Read about Hayek" target="_blank">F.A. Hayek</a> readings from the U. Chicago press.</p>

<p>Nonetheless ...</p>

<p>I started my day, you'll be glad to hear, with a clean T-shirt. Made in China, of course, but odds are, made in China from highly subsidized cotton grown in Texas. Milk on my cereal this morning, rather inexpensive, courtesy the <a href="http://www.dairycompact.org/" title="Dairy Compact website" target="_blank">New England Dairy Compact</a>. Off to the country store to get papers&mdash;traveling on a tax-subsidized road. Waved to neighbor's children waiting for a subsidized bus heading to a subsidized school. Whoops, forgot, was online at dawn's early light; most of the tools I used, microchips, Internet, etc., were to a significant degree products of Department of Defense-funded R&#38;D.</p>

<p>If my sore throat doesn't get better, off to the doc's. More subsidized roads, and when I get to the office, out comes my Medicare card. Several testing devices will doubtless have been covered in part by subsidies of some sort.</p>

<p>And so on.<br />
And on.</p>

<p>So I will go on preaching self-sufficiency, free markets, unfettered entrepreneurialism, and the like. But every now and then I reserve the right to laugh at myself for thinking that I'm a self-reliant person.</p>
Posted by Tom Peters | 
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<dc:date>2010-03-26T07:57:10-05:00</dc:date>
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<item>
<title>One More Time. Economics = Psychology.</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011340.php?rss=1]]></link>
<description>Time (1130.09) devotes a column to financial market forecasting, in particular to the wisdom of Robert Prechter. Prechter is a...</description>
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<content:encoded><![CDATA[<p><em>Time</em> (1130.09) devotes a <a href="http://www.time.com/time/magazine/article/0,9171,1940667,00.html" title="Read the column" target="_blank">column to financial market forecasting</a>, in particular to the wisdom of Robert Prechter. Prechter is a man after my own heart. Psychology and sociology rather than "efficiencies" drive the market: "Prechter argues," says <em>Time</em>, "that standard economic models of financial markets depict prices as reflections ... of true value." But Prechter believes that "waves of social mood are the driving factor" of prices.<br />
 <br />
All I can add is: Amen!<br />
Maybe even: Duh!</p>
Posted by Tom Peters | 
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<dc:date>2009-11-27T09:30:24-05:00</dc:date>
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<item>
<title>Five Boo-boos </title>
<link><![CDATA[http://www.tompeters.com/dispatches/011277.php?rss=1]]></link>
<description> Jobs are not coming back. People are hurting!!!! &quot;Some people&quot; (me!) cheered the return of the DJ average to...</description>
<guid isPermaLink="false">11277@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<ol>
<li>Jobs are not coming back. People are hurting!!!! "Some people" (me!) cheered the return of the DJ average to 10,000 last week. Yup, we're pulling out of the recession! Try telling that to the 15 million out of work in the U.S. And those still working are scoring but 33 hours per week&mdash;the least in 60 years. In a horrifying (careful word choice) article by gazillionaire Mort Zuckerman in yesterday's <em>Financial Times</em> ("<a href="http://www.ft.com/cms/s/0/b3565084-bc02-11de-9426-00144feab49a.html" title="Read the article" target="_blank">The Free Market Is Not Up to the Job of Creating Work</a>"), Mr. Z adds a raft of other appalling facts about the astonishing mismatch between areas where job growth might take place and the skillsets of the recently booted. Message: The recession is a long way from "waning" for a bloody lot of people! Keep your cheering to yourself! (You may have to keep it to yourself for, say, the next 10 years.)</li>

<p><li>So the reporter at the desk next to yours lost his job. An <a href="http://www.time.com/time/business/article/0,8599,1921439-1,00.html" title="Read the article" target="_blank">article in <em>Time</em></a> focused on the implications of the revolutionary transition to the "new economy." For God's sake, I've been yelling about that for 15 years. And what a bunch of bull! Yup, there is a new economy&mdash;and newspapers are getting clobbered. But the large majority of us still work in pharmacies and insurance offices and, yes, car dealerships. Why oh why do we always willfully focus on folks in big companies in sexy industries?</li></p>

<p><li>Gen X (etc.) is bringing a new look to the work force. Yeah, unemployed. Much as we focus on the 52-year-old UAW worker tossed out the door, the fact is that the older folks are doing relatively well in the "contraction"&mdash;and the younger folks are taking it in the chops. (See <em>BusinessWeek</em>'s "horrifying" October 8 cover story, "<a href="http://www.businessweek.com/magazine/content/09_42/b4151032038302.htm" title="Read the article" target="_blank">The Lost Generation</a>.")</li></p>

<p><li>Don't lose those superstars! Is there any credible evidence that Wall Street's superstars (about to receive mega-bonuses) are actually superstars? If so, it's not clear to me. (I admit to being a slavish devotee of <a href="http://www.fooledbyrandomness.com/" title="Visit his site" target="_blank">Nassim Nicholas Taleb</a>'s <a href="http://books.google.com/books?id=DCqFYOrGyegC&pg=PR4&dq=fooled+by+randomness#v=onepage&q=&f=false" title="Find out more about the book" target="_blank"><em>Fooled By Randomness</em></a>&mdash;which sets off alarms on this topic.)</li></p>

<p><li>Our gentle neighbors. I was in Toronto last week. (Love that city!) When "we" think of Canada, we often think it's a "very nice place." Well, it is, but life for workers ain't no walk in the park! (Understatement.) Canadian pension plans are going bye-bye like ours (Except for the public sector, like us). Fact is that only 25% of Canadian workers have a pension plan. So much for kindly Canada, the workers paradise. (Yup, they all have health coverage&mdash;no small thing. And many I talked to are really pissed off at our willful mis-characterization of their health plan, with which they are more or less quite happy.) (Source for pension information, <a href="http://www.theglobeandmail.com/report-on-business/retirement/retirement-dreams-under-siege/article1327536/" target="_blank"><em>The Globe and Mail</em></a>, 10/17/09.)</li></ol></p>
Posted by Tom Peters | 
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<dc:date>2009-10-20T10:53:09-05:00</dc:date>
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<item>
<title>Must Be a Mis-quote</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011241.php?rss=1]]></link>
<description>Sunday New York Times, biz section, p1, &quot;Tales from Lehman&apos;s Crypt.&quot; Quote from an ex-Senior Vice President, Ken Linton, who...</description>
<guid isPermaLink="false">11241@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>Sunday <em>New York Times</em>, biz section, p1, "<a href="http://www.nytimes.com/2009/09/13/business/13lehman.html?pagewanted=3&sq=ken linton&st=cse&scp=2" title="See the quote" target="_blank">Tales from Lehman's Crypt</a>." Quote from an ex-Senior Vice President, Ken Linton, who evaluated mortgage quality as a prelude to securitization, and smelled a rat early&mdash;or at least a rotting mouse:</p>

<p>"You are not paid to rock the boat."</p>

<p>From a front-line employee at McDonald's, single-Mom with two kids, totally forgivable. Or a 48-year-old GM employee now at Wal-Mart. </p>

<p>But this ...</p>

<p>As I said, obviously a mis-quote. <br />
Right?</p>

<p>(Not.)</p>
Posted by Tom Peters | 
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<dc:date>2009-09-15T09:24:25-05:00</dc:date>
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<item>
<title>Tom Meets His Neighbor, Cubist Pharmaceuticals ...</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011101.php?rss=1]]></link>
<description>And Says ... &quot;Who the Hell Are You?&quot; They Reply ... &quot;We&apos;re #1!&quot; The attitude in China a couple of...</description>
<guid isPermaLink="false">11101@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p><strong><big>And Says ...<br />
"Who the Hell Are You?"<br />
They Reply ...<br />
"We're #1!"</big></strong></p>

<p>The attitude in China a couple of weeks ago was pretty good, maybe better than pretty good. There were economic problems, but the group of mostly entrepreneurs I was with vibrated with energy and lived to turn others' problems into their opportunities. Economically (I'm not talking nukes here), the feeling was also pretty good in Korea. Moreover, I was in Seoul to be part of Korea's launch of a new growth strategy, focused on global leadership in "green" industries, and marking a radical departure from business-as-was; the goal is to go beyond "doing good work" to unalloyed planetary leadership in arenas that matter. It did not seem incongruous to them or me that we were having a refreshing discussion of a brave new &#38; exciting future when the current economic numbers were still sketchy&mdash;and surprises, even bad ones, could be in store. (E.g., how will the world's markets react to an <a href="http://www.google.com/hostednews/ap/article/ALeqM5icM1mcBU2Rxehdyg4ROJvLOD-0rQD98END000" title="Read about it" target="_blank">almost certain GM bankruptcy</a>? For what it's worth, my layman's bet is that after a hiccup or two or three, the markets will settle down and take it in stride. Maybe six months ago the psychology would have been such that true panic would have set in, but not now.) To sum it up, there's no bunker mentality&mdash;moving ahead smartly, even audaciously, is the order of march.</p>

<p>In a somewhat similar vein, I've been carrying around a couple-week-old special section of the <em>Boston Globe</em>, titled, "<a href="http://www.boston.com/business/globe/globe100/globe_100_2009/globe100/" title="See the list" target="_blank">Globe 100: The Best of Massachusetts Business</a>." Some things about MA seem to bug some people, but the academic and entrepreneurial firepower concentrated here surely makes it a Top 10 "success city" in the world&mdash;or, rather, success region. (We benefit from a bunch of such regions in the U.S., like the SF Bay Area/Silicon Valley, with no real earthly parallels, Greater Austin, Greater Seattle, Greater D.C., Greater Houston, Raleigh-Durham, Madison WI, great swaths of the LA Basin, etc.)</p>

<p>I found the "Globe 100" fascinating. Three of the top five finishers, 13 of the top 25, and 31 of the top 50 were tech companies&mdash;that number should actually be about 35; some of the so-called "service" companies are essentially tech companies. I have a house in Boston, though I'm hardly a regular resident, and business in general is my beat&mdash;hence I definitely should be plugged into "all this." So I was literally dumbfounded that of the 13 tech companies in the top 25, I had never heard of eight of them&mdash;and in particular I'd never heard of #1, <a href="http://www.cubist.com/" title="Go to Cubist.com" target="_blank">Cubist Pharmaceuticals</a>! (It's a half-billion-dollar revenue company&mdash;the rankings are performance-based, not size based.)</p>

<p>I actually think my ignorance is very cool&mdash;and important. You could say, surely, that it condemns me as "out of it." But I think that would be an erroneous conclusion. My conclusion is that there is a truckload or two or three or four or forty or four thousand of largely-invisible-absolutely-fabulous great stuff going on from Greater Boston to Greater Shanghai to Greater Seoul. The developed world is indeed in the middle of a profoundly troubling financial-economic crisis, and the impact will be felt for years; but unlike the Great Depression, all sorts of extraordinary things are going on or in the works or even accelerating&mdash;and the promise of a raft (a big, big, big raft) of future tech-based Revolutions (yes, with a capital "R") is mind boggling; and cause for extraordinary, almost giggle-worthy mid- to long-term optimism.</p>

<p>Shanghai's irrepressible entrepreneurs.<br />
Korea's aggressive, bold green initiative.<br />
The "Globe 100."</p>

<p>And now I'm off to Delhi ...*</p>

<p>(*NB: my trip-to-Delhi reading is <a href="http://my.linkbaton.com/get?genre=book&item=006167219X&for=tompeters" title="Buy the book" target="_blank"><em>alibaba: The Inside Story Behind Jack Ma and the Creation of the World's Biggest Online Marketplace</em></a>, by Liu Shiying and Martha Avery. Wow!)</p>

<p>(It would be ironic if this Post appeared the day GM applied for bankruptcy. But if it were so, I would not change a word. While I would weep for dislocated families and shuttered businesses, I would also remind myself, and you, that it ain't a GM world, and it actually hasn't been for a good quarter century&mdash;even in the U.S.A.)</p>
Posted by Tom Peters | 
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<dc:date>2009-05-27T14:58:33-05:00</dc:date>
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<item>
<title>Go, Larry!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011087.php?rss=1]]></link>
<description>You may recall my applause for Larry Janesky, who has turned &quot;dull&quot; basement transformations into a powerhouse business, Basement Systems...</description>
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<content:encoded><![CDATA[<p>You may recall my applause for <a href="http://www.larryjanesky.com/" title="See his personal website" target="_blank">Larry Janesky</a>, who has turned "dull" basement transformations into a powerhouse business, <a href="http://www.basementsystems.com/" title="Go to this website" target="_blank">Basement Systems Inc.</a> (His portfolio includes his best-selling book, <a href="http://www.basementsystems.com/company/basement_crawlspace_books.php" title="See the book on his website" target="_blank "><em>Dry Basement Science</em></a>.) </p>

<p>Well, Larry's hit a home run, as far as I'm concerned, with an idea he passed on to his dealers&mdash;in my experience it's an original.</p>

<p>In short, Larry distinguishes between "busy" and "growth." Simply put, "busy" is booking business in good times&mdash;which boosts your revenue growth to the heavens, in the short-term. As to "real growth," it occurs "when the <em>troughs</em> in sales come up, not when the peaks go up." That is, on a chart, the bad times bottom-trough today is higher than the trough during the prior problem period.</p>

<p>In a little more detail, directly from Larry's dealer presentation (imagine quotation marks around what follows):</p>

<p>"Busy": OUTSIDE forces acting positively on my business.<br />
"Growth": INTERNAL forces acting positively on my business.</p>

<p><strong>Busy:</strong></p>

<p>Good news: Lots of work available, go get it (but it probably won't last).<br />
Bad news: Can't count on it continuing&mdash;so don't let your overhead soar!!!</p>

<p><strong>Growth:</strong></p>

<p>Good news: [Internal-basic] improvements are paying off.<br />
Bad news: Probably been growing because your [internally driven] good work allows you to take competitors' business. But when you [succeed and] become a "big fish in a little pond," you'll have to add higher value to your products to redefine what you do and thus expand the marketspace.</p>

<p>Your call, but I think this approach to business makes a helluva lot of sense&mdash;especially to those firms, the great majority in my experience, which did indeed get sloppy during the now departed "good times."</p>
Posted by Tom Peters | 
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<dc:date>2009-05-20T14:04:36-05:00</dc:date>
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<item>
<title>TomChirp #2</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011059.php?rss=1]]></link>
<description>Circa 2009, lots of top performers (financially) in the U.S.A. Look at &quot;Barron&apos;s500&quot; (05.11). Top of the heap includes: Mastercard....</description>
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<content:encoded><![CDATA[<p>Circa 2009, lots of top performers (financially) in the U.S.A. Look at "<a href="http://online.barrons.com/article/SB124182250382602201.html" title="Read the piece" target="_blank">Barron's500</a>" (05.11). Top of the heap includes: Mastercard. (#1). Research In Motion. Western Digital. Oracle. Apple. Google. Microsoft. HP. Fluor. Philip Morris. Jacobs Engineering. Ingersoll-Rand. CVS Caremark. Charles Schwab. Best Buy. Deere. Etc.</p>

<p><a href="http://www.businessweek.com/magazine/content/09_17/b4128014477300.htm?chan=magazine+channel_news" title="Read the article" target="_blank"><em>BusinessWeek</em></a> (04.27), tech companies sitting on cash: Cisco, &#36;27 Billion. Apple, &#36;26B. Microsoft, &#36;21B. Google, &#36;16B. IBM, &#36;13B. Intel, &#36;12B. HP, &#36;10B.<br />
</p>
Posted by Tom Peters | 
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<dc:date>2009-05-13T07:50:00-05:00</dc:date>
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<item>
<title>Recession Blues RX II</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010997.php?rss=1]]></link>
<description>Manufacturing dead in the U.S.A.? Read yesterday&apos;s interview with Cisco CEO John Chambers on page ONE of Investor&apos;s Business Daily....</description>
<guid isPermaLink="false">10997@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>Manufacturing dead in the U.S.A.?</p>

<p>Read <a href="http://www.investors.com/NewsAndAnalysis/Article.aspx?id=473969" title="Go to the interview" target="_blank">yesterday's interview</a> with <a href="http://www.cisco.com/" title="Go to their website" target="_blank">Cisco</a> CEO John Chambers on page ONE of <em>Investor's Business Daily</em>.</p>

<p>Chambers took over this MANUFACTURING company in 1994.<br />
Revenues 1994: &#36;1 Billion.<br />
Revenues 2009: &#36;40 Billion.</p>

<p>Prospects for technology companies and technology manufacturers in the U.S.A.? Nothing short of staggering in their potential, Chambers asserts. In infotech, let alone biological-based sciences, Chambers declares that we have many, many, and many more LARGE-SCALE REVOLUTIONS to come.</p>

<p>One suggestion of his, which I love, and which Chambers attributes to VC superstar <a href="http://is.gd/sKAN" title="See him on YouTube" target="_blank">John Doerr</a>: "We should staple a Green Card to every science, technology, engineering, and math advanced degree [awarded by a U.S. university to a non-U.S. national]. The economy is struggling now, but it won't be forever, and we need to attract and keep the best and brightest in our country to maintain our competitiveness as a nation." (TP: Alas, fat chance.) (TP: Chambers is one of the many, me among them, who points out that our top research universities, best in the world by a long shot in terms of quality and quantity, are perhaps the #1 U.S. competitive advantage; we may lament the passing of "old manufacturing," but we damn well better remember that we must pull out all the stops, private and public, to support to the hilt our top research universities.)</p>

<p>(NB: Chambers, arguably the most Republican of Silicon Valley superstars, perhaps surprises with this: "I think the U.S. government is doing the right thing with the stimulus package, and I hope other governments follow suit.")</p>
Posted by Tom Peters | 
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<dc:date>2009-04-16T07:58:29-05:00</dc:date>
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<item>
<title>Welcome (?), a New Number</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010947.php?rss=1]]></link>
<description>In an article I picked up in my wandering (Financial News, 23 March), there was a discussion of the derivatives...</description>
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<content:encoded><![CDATA[<p>In an article I picked up in my wandering (<em>Financial News</em>, 23 March), there was a discussion of the derivatives market&mdash;by one measure, apparently it is <a href="http://forum.globalhousepricecrash.com/lofiversion/index.php/t49070.html" title="Read an article about this" target="_blank">&#36;1,200 Trillion</a>. If I'm not mistaken that's &#36;1.2 Quadrillion, right?</p>

<p>Hey, I'm just getting used to "trillion"&mdash;I guess that's "so yesterday."</p>

<p>Welcome (?) ... Quadrillion!</p>

<p>God help us!</p>
Posted by Tom Peters | 
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<dc:date>2009-04-02T09:05:19-05:00</dc:date>
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<title>Richter 8.2 Earthquake?Or Not?!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010948.php?rss=1]]></link>
<description>The FASB is getting ready (a vote today) to screw with &quot;mark-to-market&quot; reporting. It is, in fact, a very big...</description>
<guid isPermaLink="false">10948@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>The <a href="http://www.fasb.org/" title="Go to the Financial Accounting Standards Board website" target="_blank">FASB</a> is getting ready (a vote today) to screw with "<a href="http://www.reuters.com/article/ousiv/idUKTRE5314PX20090402" title="Read about it on Reuters.com" target="_blank">mark-to-market</a>" reporting. It is, in fact, a very big deal. I am trying hard to extend my limited understanding of this cataclysmic move&mdash;a bank CEO in San Antonio got me going on this 10 days ago. He claims it is the singlemost important step we can take in unwinding our financial markets mess&mdash;banks, among others, have a ton of very solid assets that at the moment have no market for trading; hence they must go on the books as worthless. Of course there is a counterview that the proposed change allows the banks to pick big valuations out of thin air.</p>

<p>So it goes.</p>
Posted by Tom Peters | 
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<dc:date>2009-04-02T09:02:00-05:00</dc:date>
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<title>Gone!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010914.php?rss=1]]></link>
<description><![CDATA[Say all you want about Big Media's Big Gloom&mdash;I've said a lot in this space. Nonetheless, I found Floyd Norris'...]]></description>
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<content:encoded><![CDATA[<p>Say all you want about Big Media's Big Gloom&mdash;I've said a lot in this space. Nonetheless, I found Floyd Norris' "<a href="http://www.iht.com/articles/2009/03/20/business/20norris.php" title="Read the article" target="_blank">The Money Is Gone, Now What?</a>" [<em>International Herald Tribune</em> 03.19.09] very thought-provoking on a personal plane.</p>

<p>The best may well be yet to come, etc., etc. But the fact is, Norris says, the money is g-o-n-e. That is, yours and mine, and a lot thereof, whether the starting point was modest or immodest.</p>

<p>It may come back.<br />
It may not.<br />
Sooner.<br />
Or later.<br />
Or not at all.</p>

<p>So, act accordingly, that's Norris' message. He finishes this way: "It is not an easy reality to adjust to. But simply assuming that we deserve to live as if it had not happened will only make things worse."</p>

<p>Suit yourself. But it hit me right between the eyes.</p>
Posted by Tom Peters | 
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<dc:date>2009-03-23T07:57:07-05:00</dc:date>
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<title>AIG &amp; Me</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010904.php?rss=1]]></link>
<description>I was in Bogot&#225; as the AIG story broke. It was discussed particularly vigorously at a luncheon I attended that...</description>
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<content:encoded><![CDATA[<p>I was in Bogot&#225; as the <a href="http://www.nytimes.com/2009/03/19/business/19bailout.html?ref=business" title="Read about it at NYT.com" target="_blank">AIG story</a> broke. It was discussed particularly vigorously at a luncheon I attended that included a nontrivial share of the nation's business leaders.</p>

<p>We had nothing of note to say&mdash;and perhaps that was noteworthy.</p>

<p>The general reaction was, myself included: "The stupidity of AIG 'leadership' boggles the imagination; there can be no sane explanation." In fact I did say it seemed to border on certifiable insanity&mdash;though I stopped well short of countenancing suicide. (Grassley had not made <a href="http://blogs.abcnews.com/politicalpunch/2009/03/gop-senator-aig.html" title="Read about it on ABCnews.com" target="_blank">his "proposal"</a> at the time.)</p>

<p>Would it be absurd to say that in the most perverse way this act makes me feel better? I have spent an enormous amount of time and psychic energy in recent months examining my own role in all this&mdash;and I don't see how I can evade responsibility for inadvertently acting as co-conspirator. (Everything I stand for is opposed to "all this"&mdash;but I did not say so forcefully enough, and, in fact, dismissed part of what was happening as a more or less capitalist necessity.) But what makes me feel better in an odd way is the realization that these people, some subset of them, are almost literally insane&mdash;and that is beyond my responsibility. (I guess.) (Any serious analysis of why what happened indeed happened must necessarily mimic political scientists' efforts to explain the rise of the likes of Hitler.)</p>

<p>What should "management gurus" do, or what should I do to participate in the cleansing process? Should management gurus resign their posts, as it were, en masse?</p>

<p>I'm really not sure.</p>

<p>(As I finished this brief post I did remember one point of particular interest that arose at the luncheon mentioned above. We agreed that regulation would come and should come&mdash;but we also agreed that it probably wouldn't matter much. All rules can be evaded. The issue really concerns civic virtue and moral responsibility&mdash;not the crafting of legislation.)</p>

<p>(Anyone seen any stats on how many, if any, of the recipients refused their bonuses?)</p>
Posted by Tom Peters | 
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<dc:date>2009-03-18T08:25:57-05:00</dc:date>
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<title>Playing Catch-up</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010897.php?rss=1]]></link>
<description>Between travel and a Richter 7.8 sinus infection, I&apos;ve fallen behind a bit. Going back to 10 March, I heartily...</description>
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<content:encoded><![CDATA[<p>Between travel and a Richter 7.8 sinus infection, I've fallen behind a bit. Going back to 10 March, I heartily recommend, from the <em>Financial Times</em> (p11), "<a href="http://www.ft.com/cms/s/0/95992eee-0d12-11de-a555-0000779fd2ac.html" title="Read the article with free registration" target="_blank">Lost Through Creative Destruction</a>." One quote, from Gillian Tett: "Greed, fraud, cheap money, managerial failure and lax oversight all played a part in bringing about the crisis&mdash;but at its heart was the complexity and opacity of modern finance."</p>

<p>The analysis is superb.</p>
Posted by Tom Peters | 
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<dc:date>2009-03-16T08:01:15-05:00</dc:date>
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<title>Jennifer and Brad and Angelina and the Great Recession</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010867.php?rss=1]]></link>
<description> Is there a celeb magazine that doesn&apos;t cover Jennifer and Brad and Angelina each and every week? With the...</description>
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<content:encoded><![CDATA[<p><img alt="New Zealand--Stingray in the surf" src="http://www.tompeters.com/blogs/main/images/uploaded/NZ_stingray_sm.jpg" width="359" height="269" border="0" align="top" /></p>

<p><br />
Is there a celeb magazine that doesn't cover Jennifer and Brad and Angelina each and every week? With the next story more outrageous than its predecessor? That's the way it feels from the grocery check-out line.</p>

<p>Well, it seems to me that the Eastern press is covering the Great Recession the same way&mdash;every story using adjectives more dire than its predecessors. To be sure, bad news piles on top of bad news. And every other day, it seems, <a href="http://www.usnews.com/blogs/flowchart/2009/02/18/9-bailout-surprises-from-gm-and-chrysler.html" title="Read about it on USNews.com" target="_blank">GM</a> or <a href="http://www.thehindubusinessline.com/blnus/10231605.htm" title="Read about it" target="_blank ">Citi</a> needs another &#36;10 billion of your and my money.</p>

<p>And yet there's more to the story of America in 2009 than the lurid webs spun by <a href="http://www.thechrismatthewsshow.com/index.php" target="_blank">Chris Matthews</a>, <a href="http://loudobbs.tv.cnn.com/" target="_blank">Lou Dobbs</a>, &#38; Co. And more to the U.S.A. than Detroit and Manhattan and the bookends of PA Avenue in D.C.</p>

<p>Lots more.</p>

<p>The news is bad in California, to be sure. The state's budget deficit is catastrophic. Foreclosures occur at the speed of light. But there's more to California than that.</p>

<p>Lots more.</p>

<p>Though I'm in New Zealand, I email California friends and read the daily papers from SF and San Jose, my stomping grounds for three plus decades.</p>

<p>The panic in CA is minimal.<br />
There's a ton, or at least a half ton, of news about start-ups and staggering new technologies; it almost feels like business as usual.<br />
The world continues to turn in CA.<br />
The same world that's stopped turning&mdash;according to the East Coast press, the <em>Washington Post</em> and the <em>New York Times</em> and CNN and MSNBC, all of which resemble an economics <em>National Enquirer</em> these days.</p>

<p>We're in for a tough slog. Could go on for years. Yet entrepreneurs and incipient entrepreneurs and university research scientists and any number of companies (Oracle comes to mind) continue to embrace the future&mdash;at warp speed, as they have for years. (Such full speed acts of creation, smaller in number to begin with, were effectively AWOL during the Great Depression.)</p>

<p>There seems to be grave concern but little panic in California&mdash;remember, about 40,000,000 of us live there, though you'd never know it from the press, which seems to consider Michigan the western boundary of the U.S.A. And there's significant, though not grave, concern and no discernable or incipient panic in New Zealand. </p>

<p>Yes, I think we're in for a tough, tough slog, and a long one at that. But the Panic-from-the-East may be overblown&mdash;and thence, to some extent, perhaps to some great extent, it has the makings of a self-fulfilling prophecy.</p>

<p>I wish Mr. Obama would come to Stanford or San Jose. I wish Chris Matthews would return for a while to his beat at the <em>SF Examiner</em>. I wish Lou Dobbs would take a Zen class in breathing.</p>

<p>A friend sent me a <a href="http://online.wsj.com/article/SB123508142847026881.html" title="Read the column" target="_blank">Peggy Noonan column</a> from last week. Okay, she lives in the East. But she made her bones as a Reagan speech writer&mdash;Reagan is the guy, most will recall, whose sunny disposition per se squelched the panic of the eighties. (That, and, I'd remind you, a whopping deficit.) My "a friend," Bo Burlingham, longtime superstar and spirit of <em>Inc.</em> magazine (and a liberal's liberal), all but <em>ordered</em> me to cast my eyes upon the column's final paragraph. I offer it below as the last words of this post:<blockquote>I end with a hunch that is not an unhappy one. Dynamism has been leached from our system for now, but not from the human brain or heart. Just as our political regeneration will happen locally, in counties and states that learn how to control themselves and demonstrate how to govern effectively in a time of limits, so will our economic regeneration. That will begin in someone's garage, somebody's kitchen, as it did in the case of Messrs. Jobs and Wozniak. The comeback will be from the ground up and will start with innovation. No one trusts big anymore. In the future everything will be local. That's where the magic will be. And no amount of pessimism will stop it once it starts.</blockquote></p>

<p>(The picture above, from a beach in <a href="http://www.doc.govt.nz/parks-and-recreation/national-parks/abel-tasman/" title="See their website" target="_blank">Abel Tasman Park</a>, is a stingray on patrol. Below, NZ's signature fern.)</p>

<p><br />
<img alt="New Zealand fern" src="http://www.tompeters.com/blogs/main/images/uploaded/NZ_fern_sm.jpg" width="359" height="269" border="0" /></p>
Posted by Tom Peters | 
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<dc:date>2009-02-23T10:47:59-05:00</dc:date>
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<title>Never.Ever.Ever.Forget.</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010856.php?rss=1]]></link>
<description>&quot;It&quot; (the current economic mess) is 100&#37; about psychology. Fixes must first and second and third and fourth be directly...</description>
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<content:encoded><![CDATA[<p>"It" (the current economic mess) is 100&#37; about psychology. Fixes must first and second and third and fourth be directly aimed at our inherent irrationality&mdash;times ten in periods of high stress, and at least as true of the "bestest and brightest" as of the rest of us. </p>
Posted by Tom Peters | 
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<dc:date>2009-02-11T08:50:22-05:00</dc:date>
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<title>Mr. Buffett</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010838.php?rss=1]]></link>
<description><![CDATA["I don't invest in anything I don't understand."&mdash;Warren Buffett Is there more to the current crisis than this? I (more...]]></description>
<guid isPermaLink="false">10838@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>"I don't invest in anything I don't understand."&mdash;<a href="http://www.berkshirehathaway.com/" title="Go to BerkshireHathaway.com" target="_blank">Warren Buffett</a></p>

<p>Is there more to the current crisis than this?<br />
I (more or less) don't think so.</p>
Posted by Tom Peters | 
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<dc:date>2009-01-22T12:33:37-05:00</dc:date>
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<title>That I Should Live So Long</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010814.php?rss=1]]></link>
<description>Agree with Jim Cramer? Agree 100&#37; with Jim Cramer? Agree 100.00&#37; with Jim Cramer? Yup. He was interviewed by Chris...</description>
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<content:encoded><![CDATA[<p>Agree with <a href="http://www.thestreet.com/investing-a-z/jim-cramer-essentials/" title="Jim Cramer's Essentials on TheStreet.com" target="_blank">Jim Cramer</a>?<br />
Agree 100&#37; with Jim Cramer?<br />
Agree 100.00&#37; with Jim Cramer?</p>

<p>Yup.</p>

<p>He was interviewed by <a href="http://www.thechrismatthewsshow.com/index.php" title="The Chris Matthews Show" target="_blank">Chris Matthews</a> last night on <a href="http://www.msnbc.msn.com/id/3036697/" target="_blank"><em>Hardball</em></a>. In his typically, shall we say, raised voice he said-screamed-ranted that we need the giant stimulus package. </p>

<p>Right now. <br />
Not on President's Day. <br />
Right now.<br />
Or insane amounts of shit are quite likely to hit the fan and get sprayed, to be selfish, all over you and me&mdash;from head to toe.</p>

<p>I agree.</p>

<p>(FYI, try <a href="http://www.247wallst.com/2009/01/the-horrible-jo.html" target="_blank">this link</a> to "The Horrible Jobs Report May Save the Economy.")</p>
Posted by Tom Peters | 
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<dc:date>2009-01-09T09:55:35-05:00</dc:date>
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<title>The Bullock Cart and the Race Car</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010771.php?rss=1]]></link>
<description>Imagine you are trying to travel from your town to another town on a bullock cart. It may be hard...</description>
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<content:encoded><![CDATA[<p>Imagine you are trying to travel from your town to another town on a bullock cart. It may be hard for some of you to imagine that. Coming from India, I know that there are lots of places where this is very common. It can take a long time for you to get from one place to another place. If there is one thing that's positive with this arrangement, it is that, in case of an accident, the damage won't be much.</p>

<p><img alt="BullockCart.jpg" src="http://www.tompeters.com/blogs/main/images/uploaded/BullockCart.jpg" width="178" height="208" align="left" />Why? Simply because you can't travel at breathtaking speeds on a bullock cart.</p>

<p>Now, imagine you are on the same journey but now you are traveling in a race car instead. (While people can't imagine that in many parts of India, you can totally imagine it here.)</p>

<p>First, you will notice that you can reach your destination considerably faster than before. It's not only more comfortable to travel in the race car, it's also more fashionable. I can go on with all the positives, but there is at least one negative. As you drive at breakneck speeds, if there is an accident, you may really <em>break</em> your neck.</p>

<p>Now, you may be wondering why we are talking about bullock carts and race cars?</p><p><a href="http://www.tompeters.com/dispatches/010771.php" title="Continue Reading: The Bullock Cart and the Race Car">Continued reading The Bullock Cart and the Race Car...</a><p class="font-family:Verdana, Arial, sans-serif; font-size:11px; color: #333333; background-color: #f5f5f5; border: 1px solid #c0c0c0; padding-top: 2px; padding-right: 2px; padding-bottom: 2px; padding-left: 4px; display: block;">
Posted by Raj Setty | 
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<dc:date>2008-12-12T16:15:55-05:00</dc:date>
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<title>Stay Tuned ...</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010762.php?rss=1]]></link>
<description>I do not pretend to be an expert on financial markets. However the financial markets amateur in me offers a...</description>
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<content:encoded><![CDATA[<p>I do not pretend to be an expert on financial markets. However the financial markets amateur in me offers a big "Hmmmm ..." when I see headlines like this one from yesterday's <em>Wall Street Journal</em>: "<a href="http://online.wsj.com/article/SB122877775708889427.html" title="Read the article" target="_blank">Prime Time? Investors Bet Against AAA</a>." In short, prime AAA mortgage bonds are going for 30 cents on the dollar. Yup, AAA!</p>

<p>Bottom?<br />
What bottom?<br />
(Hmmmm ...)</p>
Posted by Tom Peters | 
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<dc:date>2008-12-10T11:35:56-05:00</dc:date>
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<title>Ear Pablum!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010763.php?rss=1]]></link>
<description>The latest favored term from the Fed referring to pumping money into the banking system is &quot;quantitative easing.&quot; BusinessWeek (12.15)...</description>
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<content:encoded><![CDATA[<p>The latest favored term from the Fed referring to pumping money into the banking system is "quantitative easing." <a href="http://www.businessweek.com/magazine/content/08_50/b4112012007284.htm" title="Read the article" target="_blank"><em>BusinessWeek</em></a> (12.15) columnist James Cooper tells us the definition of quantitative easing is "printing money."<br />
</p>
Posted by Tom Peters | 
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<dc:date>2008-12-10T11:25:38-05:00</dc:date>
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<title>Upside Down</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010756.php?rss=1]]></link>
<description>I am depressed, a word not used lightly. Part of it may be winter-in-Vermont. But the larger part, I think,...</description>
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<content:encoded><![CDATA[<p>I am depressed, a word not used lightly. Part of it may be winter-in-Vermont. But the larger part, I think, is the world of business ideas, that I've participated in as more than a bit player, is being turned upside down. I feel somewhat like Alan Greenspan, who said his core beliefs are undergoing close examination. This is not a "hair shirt" Post&mdash;it is a musing of importance to me, and perhaps you. The following are not "assertions," for they are not definitive by any means. They are instead Question Marks, and I've illustrated each one with a single anecdote, offered without analysis:</p>

<p><br />
***The guiding premise of ubiquitous Globalization, of which I have been among the most vociferous champions, is under assault:</p>

<p>"The world has become normal again. The years immediately following the Cold War offered a tantalizing glimpse of a new kind of international order, with nation states growing together or disappearing, and increasingly free commerce and communications. ... People and their leaders longed for 'a world transformed.' ... </p>

<p>"But that was a mirage. The world has not been transformed. In most places, the nation-state remains as strong as ever, and so, too, nationalist ambitions, the passions, and the competition among nations that have shaped history. ... Nationalism and the nation itself, far from being weakened by globalization, have now returned with a vengeance." </p>

<p>From: Robert Kagan, <a href="http://my.linkbaton.com/get?genre=book&item=030726923X&for=tompeters" title="Buy the book" target="_blank"><em>The Return of History and the End of Dreams</em></a>. The title of the 2008 book is, in effect, a stinging rebuke to <a href="http://my.linkbaton.com/get?genre=book&item=0743284550&for=tompeters" title="Buy the book" target="_blank"><em>The End of History and the Last Man</em></a>, a wildly influential 1992 book by Francis Fukuyama, in which he argues, "What we may be witnessing is not just the end of the Cold War, or the passing of a particular period of post-war history, but the end of history as such: that is, the end point of mankind's ideological evolution and the universalization of Western liberal democracy as the final form of human government." (<a href="http://en.wikipedia.org/wiki/Robert_Kagan" title="See his Wikipedia entry" target="_blank">Kagan</a> is on most anybody's top five list of influential foreign affairs intellectuals&mdash;as is-was <a href="http://en.wikipedia.org/wiki/The_End_of_History_and_the_Last_Man" title="See his Wikipedia entry" target="_blank">Fukuyama</a>, a leading "neocon.") (Not so incidentally, the "exponentially interrelated global commerce ends the likelihood of war" theme was predominant among Europe's "leading intellectuals" in 1910&ndash;1912.)</p>

<p><br />
***The Ubiquity of the benefits of extensive outsourcing and new organizational forms emerging is turning out to be a much more complex "transformation" than many expected, me included, again as a "cheerleader-in-chief":</p>

<p>Boeing, according to the <a href="http://online.wsj.com/article/SB122843343598181119.html" target="_blank"><em>Wall Street Journal</em></a> [1205.08], is getting ready to announce another 6-month delay to delivery of its Dreamliner, bringing launch delays to date to two years. Part of the latest cock-up is attributed to "the volume of work that Boeing outsourced." I.e. coordination is turning out to be nightmarish.</p>

<p>Outsourcing is hardly a discredited idea&mdash;but the implementation [ah, execution, the "last 98%"] of extensive outsourcing has been far more difficult than most anyone imagined.</p>

<p><br />
***Good ideas, private equity buyouts aimed at rapidly shaping up ailing firms, are often resulting in unspeakably predatory behavior:</p>

<p>"When [private equity firms, including Chrysler owner Cerberus] bought Mervyns from Target, they promised to revive the limping West Coast retailer. They stripped it of real estate assets, nearly doubled store rent, and saddled it with &#36;800 million in debt while sucking out more than &#36;400 million in cash for themselves. ... The moves left Mervyns so weak it couldn't survive."</p>

<p>From: "<a href="http://www.businessweek.com/magazine/content/08_49/b4111040876189.htm" title="Read 'How Private Equity Strangled Mervyns'" target="_blank">What Have You Done to My Company</a>?" <em>BusinessWeek</em>, 1206.08. In July 2008 Mervyns entered bankruptcy and a few months later 18,000 employees were let go without severance. The title, "What Have ..." was uttered in October by 88-year-old Mervyns founder Merv Morris as he visited employees recently at a shuttering store, and was cheered by employees.</p>

<p>This literally sickens me.</p>

<p>While acknowledging the downfalls of private equity deals, I more or less drank the Kool Aid. The saving grace, of some sort, on this one is that many, but not all of us, have been taken waaaaay aback by the magnitude of the expression of greed revealed with each passing day&mdash;but that's hardly an adequate excuse. The bloated "guru class" is supposed to issue red alerts long before the bombs drop.</p>

<p>Shit, what a year.</p>

<p>[Belatedly, albeit with a vengeance, I have turned 163.82 degrees toward a radical "back to basics" approach&mdash;which was more or less the <a href="http://my.linkbaton.com/get?genre=book&item=0060548789&for=tompeters" title="Buy the book" target="_blank"><em>In Search of Excellence</em></a> melody. Recall one of the chapter titles from the Bogle book (see immediately above) was: "Too Many Twenty-first Century Values, Not Enough Eighteenth-Century Values."]</p>
Posted by Tom Peters | 
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<dc:date>2008-12-08T09:20:05-05:00</dc:date>
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<title>Sorry About the Understatement!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010746.php?rss=1]]></link>
<description>In a recent Post, I recalled a story from Maryann Keller&apos;s Rude Awakening: The Rise, Fall, and Struggle for Recovery...</description>
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<content:encoded><![CDATA[<p>In a <a href="http://www.tompeters.com/entries.php?note=010727.php" title="Read the referenced blog entry" target="_blank">recent Post</a>, I recalled a story from Maryann Keller's <a href="http://my.linkbaton.com/get?genre=book&item=B001AR4GL6&for=tompeters" title="Buy the book or Kindle version" target="_blank"><em>Rude Awakening: The Rise, Fall, and Struggle for Recovery of General Motors</em></a> about the extreme deference paid to GM middle managers. I did it from memory, but ordered the book anyway. I got the stocked refrigerator and the torn-out hotel room wall part right (mostly&mdash;it was soft drinks, not beer), but had forgotten the story that preceded it&mdash;which made my little vignette small change by comparison. An exec reported this to Ms Keller about a not-atypical incident that marked his more junior days as a GM staffer:</p>

<p>"When [the assistant general sales manager] would fly in from the Chevrolet Central Office in Kansas City, I was assigned to stand outside the door of the Muehlenbach Hotel in a snowstorm and I was not to move, because whenever he showed up, I had to be there to open the door. We bought the elevator and blocked it off so he'd have an elevator to go to. We had somebody assigned to stand outside his room all day to take his shirts to the laundry and perform other tasks. <em>And&mdash;this is true&mdash;we had learned that he had to have his morning orange juice a certain temperature, so we had somebody in the kitchen every day who tested the orange juice with a thermometer."</em> [My italics.]</p>

<p>NB: Pondering Senator Obama's recently announced <a href="http://www.nytimes.com/2008/12/02/us/politics/02obama.html" title="Read about it on NYT.com" target="_blank">national security team</a> and the <a href="http://www.msnbc.msn.com/id/27889946/" title="Read about it on MSNBC.com" target="_blank">Big Three execs returning</a> with their begging bowls to D.C. this week, this thought occurred: While autoworld's Big Three CEOs took home about &#36;40 million in compensation for their individually and collectively disastrous performance in 2007, the <em>combined</em> pay for the Big Four Generals responsible for our global security (military heads of the Army, Navy, Air Force, and Marine Corps) was about &#36;1 million!</p>
Posted by Tom Peters | 
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<dc:date>2008-12-01T13:17:22-05:00</dc:date>
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<title>&quot;Socialism&quot; Versus &quot;Capitalism&quot; In Modern America</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010743.php?rss=1]]></link>
<description>The Socialists are going berserk! (The Republicans, of course.) The Capitalists are in retreat! (The Democrats, of course.) Bill Clinton...</description>
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<content:encoded><![CDATA[<p>The Socialists are going berserk!<br />
(The Republicans, of course.)<br />
The Capitalists are in retreat!<br />
(The Democrats, of course.)</p>

<p>Bill Clinton deregulated financial services!<br />
Bill Clinton didn't bat an eye when the dotcom bubble was pricked!<br />
Bill Clinton gave us "welfare to workfare"!<br />
Bill Clinton got NAFTA passed over fierce resistance from both parties!<br />
[To be sure, Mr Clinton had a little help on the ground from Newt Gingrich &#38; Co, and the intellectual support of Alan "Ayn" Greenspan.]</p>

<p>George W. Bush, to the conservative rag, the <em><a href="http://www.nytimes.com/2008/11/26/business/economy/26fed.html?ref=us" title="Read the article" target="_blank">New York Times</a></em>, this morning's edition, has through yesterday unwound the Clinton radical pro-capitalist legacy via &#36;7,800,000,000,000 [&#36;7.8 <em>trillion</em>] in government assistance and guarantees. </p>

<p>(1) To quote Margaret Thatcher, it's a funny old world.<br />
(2) In all seriousness, to those blinded by partisanship who say Mr Bush is sitting out the financial crisis, I say, Baloney! [And thank God.]<br />
(3) Now what?</p>
Posted by Tom Peters | 
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<dc:date>2008-11-26T11:56:43-05:00</dc:date>
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